In order to have questions answered and needs met within the allotted appointment time, students can prepare for their counseling meeting by reviewing the following information and recommendations.

Phone Appointments

• The phone number in WebReg will be called unless otherwise requested
• When counselors call, the phone number may show as a blocked number, unidentified caller, or spam
• Use earphones and limit background noise if possible
• Have access to email, WebReg, and internet during the appointment

Online Video Appointment

• An email confirmation with a Zoom link will be sent after scheduling
• Login a few minutes early to ensure camera and microphone work properly
• Use earphones and limit background noise if possible

On-Campus Appointments

• Please read the Campus Status/Re-opening Guide before coming to campus
• Face masks are required for ALL indoor spaces
• It is recommended to arrive a few minutes before your appointment to check-in with the front desk

Phone or Online Video Drop-in Meetings

• Counselors are available for limited drop-in meetings
• These meetings are for quick questions, immediate needs, and are short in duration
• Students will be advised to schedule an appointment if more detailed questions or needs are not covered during the allotted time

General Tips

• It is important to give your full attention to the counselor
• Do not answer phone calls or texts during the session
• Limit interruptions, when possible

• Have the following items:
• List of questions to ask the counselor
• Notepad to take notes of the session.
• Previous educational plans
• Transcripts from other institutions
• Test scores such as Advanced Placement (AP), International Baccalaureate (IB), or College-Level Examination Program (CLEP)